We were contacted by the Otaku House Marketing team following our article about a brewing PR incident after several posts were made on their Facebook page. The posts were found to be disparaging and deemed offensive by the cosplay community.
The Otaku House Marketing team drew our attention to a statement they had issued on Facebook (refer to attached image, also replicated here on their blog) in which they “CONDEMN all those rude posts and comments made on cosplayers” (this condemnation was also reiterated in their email to us).
From Otaku House’s statement, we gathered that they were the victims of hacking, possibly due to a recent password leak. They claimed the attack could have been the handiwork of a disgruntled contestant, and also declared that it couldn’t be the work of a rogue admin or any other member of their team.
The offending posts have since been removed.
Still, it’s puzzling as to how said hacker might have been so well-versed in cosplay to have been able to rile up the community by pushing all the right buttons, and we’re sure many of our readers and followers in the cosplay community are curious too.
We have since replied Otaku House’s email, seeking a credible quote from their marketing director or perhaps a senior executive who might choose to officially make a statement and come on the record.
We’d like to imagine that a police report should have been made, and investigations hopefully underway. After all, pop-culture marketing is serious business. If this were a malicious attack lashing out at cosplayers, then the pages of any cosplay related organization or even a cosplayer’s personal page would not be safe. 😮